FAQS

We manage the full merchandise operation for your tour from end to end. That includes product design and sourcing, stock production, freight to venue, on-site sales staffing, cash and card handling, end-of-night reconciliation, and post-tour settlement reporting. You focus on the show. We run the merch table.

No. We work across the full spectrum, from emerging independent artists to major international tours. What matters is professionalism on both sides and a clear commercial opportunity. If your tour has confirmed dates and a real audience, we want to talk.

Yes, within reason. For a full production and print run, we recommend a minimum of 6 to 8 weeks before your first show. For tours under tight timelines, we have access to local and expedited print suppliers that can reduce that window, though it affects cost. The earlier you come to us, the more options you have.

We operate nationally across all major Australian markets, including Sydney, Melbourne, Brisbane, Adelaide, Perth, and beyond. We have established relationships with most of the major venue groups and understand the specific commission, bump-in, and logistics requirements of each.

Venue commissions are a percentage of gross merchandise revenue taken by the venue as a condition of trading on-site. Rates typically range from 15% to 30% depending on the venue, and some require a minimum guarantee. Jungle Merchandise handles all venue relationships and commission settlements directly. We build venue costs into our financial projections upfront so there are no surprises at settlement.

Yes. We supply experienced, trained merchandise staff for each show. They handle setup, sales, stock management, and end-of-night reporting. Our staff are briefed on your specific range and artist brand before every show.

You receive a per-show settlement report showing gross sales, venue commission, staff costs, and net revenue. At the end of the tour, we provide a full tour P&L reconciliation broken down by show, product, and cost line. All reports are clean, readable, and formatted for your accountant or business manager.

Yes. We build, manage, and fulfil artist e-commerce stores on Shopify. We handle everything from store setup and product listing through to order fulfilment, customer service, and returns. You keep your brand front-and-centre; we run the operation behind it.

Our fulfilment service covers receiving and warehousing stock, pick and pack, domestic and international shipping, tracking communication, and basic customer enquiry handling. We integrate directly with Shopify, so orders flow automatically without manual intervention.

Yes. We manage timed drops, limited edition releases, pre-orders, and tour-specific collections including online exclusives and bundle deals. We can coordinate online drops to align with tour announcements, album releases, or social campaigns.

Yes. We can operate as the Australian fulfilment and retail partner for international artists, handling local stock, local shipping rates, and AUD transactions. This removes the cost and complexity of international shipping for Australian fans and keeps fulfilment times fast.

We operate as a GST-registered business and handle all GST obligations within our operations. Sales on artist stores we manage are processed and reported correctly under Australian tax law. We can provide detailed sales reporting to support your own accountant or label's financial reconciliation.

Yes. If you have your own merch team, venue relationships, or retail setup and simply need quality product, we offer wholesale supply. We produce and deliver finished goods; you handle the rest. Minimum order quantities apply depending on product type.

Our core range includes:
T-shirts, hoodies, crewnecks, and cut-and-sew garments
Headwear including caps, beanies, and bucket hats
Accessories: tote bags, socks, lanyards, wristbands
Vinyl records, CDs, and physical media
Posters, prints, and art editions
Drinkware, pins, patches, and collectibles

Both, depending on the product, quantity, and timeline. Local suppliers give us faster turnaround and easier quality control. Offshore production (primarily through trusted partners in Asia) suits larger runs where cost-per-unit needs to be competitive. We are transparent about where your product is made and will recommend the right approach for your brief.

MOQs vary by product and print method. As a general guide, screen-printed garments typically require a minimum of 50 to 100 units per design per colourway. DTG printing has lower minimums and suits shorter runs or sample orders. Contact us with your specific requirements for an accurate quote.

Yes. We manage vinyl production through established pressing plants, including packaging design coordination, test pressing approval, and delivery. Lead times for vinyl are typically 12 to 20 weeks depending on the pressing plant, so early planning is essential. We also handle CD, cassette, and limited physical media runs.

A merch pop-up is a temporary branded retail experience, typically held in a public location, shopping precinct, or event space, in the days leading up to or following a major show or release. They extend your merch revenue window beyond the venue, capture fans who can't attend the show, and create a shareable moment around a campaign. They work best for artists with strong existing fanbases in a specific city and a new product drop or album cycle to anchor the activation.

We manage location scouting and permits, build and fitout of the retail space, product curation and display, staffing, point of sale, and post-event reporting. We can also coordinate with your publicist or social team to time the activation around announcements or content shoots.

Yes, and that's often where they deliver the most value. A pop-up in Sydney or Melbourne the day before your arena show creates a pre-show media moment, drives fan engagement, and captures sales from people who either couldn't get tickets or want early access to tour product. We can run simultaneous pop-ups across multiple cities during a national tour cycle.

Yes. We work with festival organisers and event promoters to supply and operate merchandise, both official event product and artist-specific ranges within the festival footprint. Each engagement is structured around the specific logistical requirements of the event.

A VIP activation is a curated, premium merchandise experience built for a specific segment of your audience, typically VIP ticket holders, fan club members, or high-spending superfans. This goes beyond a standard merch table: it can include exclusive product access, personalisation options, meet-and-greet integration, gift inclusions, or a dedicated premium retail environment within or adjacent to the venue.

Depending on the brief, we can build:
Artist-curated premium product ranges for VIP bundles
On-site personalisation stations (embroidery, printing, engraving)
Exclusive early access or pre-sale windows for fan club members
Artist gifting and meet-and-greet merchandise packages
Branded fan zones with interactive retail components
Campaign-specific pop-ups tied to album or label activations

Yes, and this is often the most commercially effective component. Exclusive, numbered, or artist-signed product creates scarcity that drives urgency and perceived value. We design and produce VIP-exclusive merchandise ranges that are not available at the general merch table or online, protecting their premium positioning.

Yes. We work with labels, management companies, and commercial brands to build co-branded or sponsored merchandise experiences. If a brand wants to integrate into an artist's live or retail world through product, we can structure and execute that. Speak to us about your specific brief.

et in touch via our contact page or email us directly with a brief overview of your project: the artist, the service you need, and the timeline. We'll come back to you quickly with questions or an initial proposal. There's no long procurement process. We move fast.

Our clients include artist managers, booking agents, record labels, tour promoters, festival operators, global merchandise companies requiring Australian fulfilment, and artists managing their own careers independently. We are comfortable working directly with artists or through intermediaries depending on your preference.

For touring merch: confirmed or expected tour dates, venue names, expected capacities, and an idea of the product range required. For wholesale: product type, quantity, and delivery timeline. For e-commerce: a description of current or desired store setup. The more detail you give us upfront, the faster we can turn around a meaningful proposal.

Yes. Several of our clients have global merchandise deals with major international companies who do not operate on the ground in Australia. We act as the Australian partner, handling local production, logistics, staffing, and settlements, while aligning with the global partner on product approvals and financial reporting.

Yes. All Australian operations are contracted, invoiced, and settled in Australian dollars. For international clients, we can accommodate foreign currency invoicing arrangements where required, but our operations are AUD-based and GST-compliant.